FAQ

HI, dear. We use DHL or Fedex to ship your item. They are safer and faster. Usually 3-5 working days you will get your lovely package. You can also choose China Post, it cheaper and will cost 7-14 working days.

Hello, the shipping cost base on the shipping weight, fuel surcharge and exchange rate, maybe have little change every timer.

Yes, it is safe, dear. The main epidemic situation is only in Wuhan, which is under control. And the coronaviruses do not survive long on objects. You can buy with confidence

Hi,dear. We have professional return policy:                                                1.Cancel Order: Please inform us about it before it has been shipped. And we will inform you about canceling the order via email. The refund request will be processed within 1 business day. Note: The cost of private label is non-refund after order. 2.Quality Unsatisfied: Please provide pictures or videos within 3 working days after received, and we will resent you the products. 3.No need: You can contact us to cancel your order before shipped. If your order has been shipped, please return unwanted items by post within 30 working days. Buyer pays return shipping. Items must be unused, in the same condition as received and include all original packaging.Carefully pack any items to avoid damage during transport. We do not accept responsibility for any products returned that are lost or damaged in transit.

Hello, dear. Private label usually will cost 7-10 business days, and produce the lashes will cost 7-10 business days. We will try our best to ship them ASAP.