There are 3 conditions allowing to refund:
Please inform us about it before it has been shipped. And we will inform you about canceling the order via email. The refund request will be processed within 1 business day. Note: The cost of private label is non-refund after order.
Please provide pictures or videos within 3 working days after received, and we will resent you the products.
You can contact us to cancel your order before shipped. If your order has been shipped, please return unwanted items by post within 30 working days. Buyer pays return shipping. Items must be unused, in the same condition as received and include all original packaging.Carefully pack any items to avoid damage during transport. We do not accept responsibility for any products returned that are lost or damaged in transit.